Store Policy
At Fleur & Co. Edgemont, we believe every flower order should bring joy and beauty into your life. Our goal is to ensure a smooth and delightful experience with each and every order. Below are the details of our store policies, designed to make your floral shopping experience as pleasant as possible.
Same-Day Delivery
We understand that life can be spontaneous,
which is why we offer same-day delivery
for orders placed before 1:00 PM daily.
Whether it’s a last-minute gift or a special celebration,
we’ll make sure your flowers arrive on time.
However, on high-demand days like Valentine’s Day, Mother’s Day,
and Christmas, same-day delivery may be limited
due to a high volume of orders.
We recommend placing your order in advance to guarantee availability.
If the recipient is unavailable, we will make two delivery attempts.
Additional attempts may incur extra charges.
Severe Weather and Delays
While we strive to deliver your flowers on time,
severe weather conditions such as storms or heavy snow
may impact delivery schedules.
We prioritize both the safety of our drivers and the quality of your flowers,
so delays may occur during such circumstances.
We appreciate your understanding and patience in these situations.
Holiday & Peak Periods
During busy periods like Valentine’s Day, Mother’s Day, and Christmas,
we experience a surge in orders, which may cause delivery times to vary.
To ensure timely delivery,
we strongly recommend you to place your orders at least 5 days in advance. Please note that during peak seasons,
our order window may close earlier than usual due to high demand,
and delivery delays may occur.
We recommend planning ahead to avoid any inconvenienc
during these busy times.
Payment Methods
For your convenience, we accept various payment methods,
including credit/debit cards, Apple Pay, Google Pay, and PayPal.
If you encounter any issues with your payment or need assistance,
please feel free to contact us.
At Fleur & Co. Edgemont, we aim to exceed your expectations with every order. Should you need further information or assistance with our policies,
our team is always here to support you.
Thank you for choosing us to make your moments even more beautiful.