Return & Exchange Policy
At Fleur & Co. Edgemont, we are deeply committed to delivering the highest quality flowers and floral arrangements. Your satisfaction is our top priority, and we understand how important it is to receive fresh, beautiful blooms. We take great pride in the quality, freshness, and presentation of every arrangement we create. If something isn’t quite right, we are here to make it right through a thoughtful and fair return and exchange process. Your experience with us matters, and we are dedicated to ensuring it’s exceptional. Please review our return and exchange policy below:
Prompt Resolution
If, within 24 hours of receiving your floral purchase,
you find that the quality does not meet your expectations,
please don’t hesitate to reach out to us.
We truly value your feedback,
and we are fully committed to addressing any concerns
you may have in a timely and effective manner.
Exchange for Fresh Flowers
We understand how important it is to receive fresh, beautiful flowers.
If any of your flowers have perished or are damaged,
please bring them to our store within 24 hours of receipt,
and we will be happy to exchange them for fresh blooms of equal or greater value.
Our team will assist you every step of the way to ensure your satisfaction.
Our Commitment
At Fleur & Co. Edgemont,
our commitment is to exceed your expectations with every interaction.
We genuinely appreciate your trust in us for your floral needs,
and we are eager to serve you with excellence,
ensuring your complete satisfaction.
Note: Please be aware that our policy allows for exchanges only;
we do not accept returns.